C2A Community Feedback Report

Share C2A Community Feedback Report on Facebook Share C2A Community Feedback Report on Twitter Share C2A Community Feedback Report on Linkedin Email C2A Community Feedback Report link

Consultation has concluded

In September 2020, the EPS launched the Commitment to Action. The EPS Commitment to Action is about working toward developing a city that feels safer for everyone who lives, works, plays, and invests here. This involves fostering confidence, trust, and understanding between Edmontonians and the EPS. With that unique role comes a responsibility to listen and respond to the concerns of the people we serve.

Over the past year, the EPS facilitated listening sessions and used online mechanisms to engage with a diverse cross-section of community members, partners and stakeholders including representatives of the:

  • Black, Indigenous, racialized, and underserved communities
  • Non-profit organizations involved in delivering social services to disadvantaged, marginalized and vulnerable Edmontonians
  • Business community

The document below is our Community Feedback Report (or "What We Heard"). In early 2022, EPS will release its Implementation Roadmap Report (or "What we Considered and What We are Doing) which will detail tangible changes to policy, operations, process and procedure. From the listening sessions and the proposed community solutions, we have already begun to implement a number of actions. These can be found under the "What We Are Doing" tab below.

⬇️ Click the report below to open ⬇️

In September 2020, the EPS launched the Commitment to Action. The EPS Commitment to Action is about working toward developing a city that feels safer for everyone who lives, works, plays, and invests here. This involves fostering confidence, trust, and understanding between Edmontonians and the EPS. With that unique role comes a responsibility to listen and respond to the concerns of the people we serve.

Over the past year, the EPS facilitated listening sessions and used online mechanisms to engage with a diverse cross-section of community members, partners and stakeholders including representatives of the:

  • Black, Indigenous, racialized, and underserved communities
  • Non-profit organizations involved in delivering social services to disadvantaged, marginalized and vulnerable Edmontonians
  • Business community

The document below is our Community Feedback Report (or "What We Heard"). In early 2022, EPS will release its Implementation Roadmap Report (or "What we Considered and What We are Doing) which will detail tangible changes to policy, operations, process and procedure. From the listening sessions and the proposed community solutions, we have already begun to implement a number of actions. These can be found under the "What We Are Doing" tab below.

⬇️ Click the report below to open ⬇️

Consultation has concluded

  • What We're Doing

    Share What We're Doing on Facebook Share What We're Doing on Twitter Share What We're Doing on Linkedin Email What We're Doing link

    From the listening sessions and the proposed community solutions, we have already begun to implement a number of actions including:

    • Partnering with stakeholders to provide new recruits with Community Experiential Learning Shifts to gain experience and understanding working with community members
    • Delivering service-wide bias awareness training, and developing curriculum focusing on Trauma and the refugee experience, the 2SLGBTQ+ community and hate crimes
    • Launching the Human-Center Engagement and Liaison Partnership (HELP) Unit and opening Wicehtowin (formerly known as the Union Building) to allow the EPS and its agency partners to better collaborate and coordinate support services within the community
    • Launching the The Know Your Rights Campaign (translated into 16 languages) to inform Edmontonian’s of the rights and responsibilities of police officers and community members
    • Establishing a number of councils to guide and inform work within the EPS, including: The Black Community Communications Council, Chief‘s Community Council, Sexual Orientation & Gender Identity and Expression Council and the Nishohkemakewin Council
    • Developing an Innovation Strategy/Community Solutions Accelerator
    • Launching a marketing campaign to recruit members of underserved and diverse communities
    • Planning is underway for ongoing community engagement and dialogue including a commitment from Chief McFee to participate in additional listening sessions

    The Roadmap Report (What We Considered and What We're Doing) will be released in early 2022 and will include a comprehensive list of recommendations and action that EPS is committing to. These recommendations will impact policy, operations, process and procedure and will result in better outcomes for community.